There is a certain risk that goes along with owning a cleaning business. After all, you are sending employees into people's homes. A dishonest employee who steals something from a client can be devastating, and there is always the possibility that a client could misplace an item and wrongfully blame someone from your company. Dealing with these matters can be difficult, but these are a few tips that can help:
1. Make Sure Your Business is Bonded and Insured
First and foremost, it is important to protect yourself and your business. Purchasing bond insurance for your business and ensuring that your employees are individually bonded is important. Then, if something does happen, you will have protection, and the bond insurance should pay for the theft claim rather than you having to pay for it out of your company's account. This can make the difference between this type of incident ruining your business and you being able to continue on as usual.
2. Carefully Screen All Employees
In any job position, it is important to carefully screen your employees so that you know who you are hiring. However, this can be particularly important when you are hiring people who will be working in other people's homes. Running background checks, checking references and taking other similar steps can help you ensure that you only hire honest people to work for your company. Additionally, people are sure to trust your business a whole lot more for their cleaning needs if they know that you are very selective about who you hire and send into their homes.
3. Consider Consulting a Lawyer
If someone does accuse one of your employees of stealing something from their homes, you could be wondering how you should react. This can be a tough situation to deal with, and you may want to consult with a business lawyer. A good lawyer can help you with things like helping you to respond to the complaint and helping you with any additional steps that you might need to take, such as cooperating with local law enforcement in the event that the customer files a report.
In your house cleaning business, the last thing that you probably want to worry about is the accusation that your cleaning professionals have stolen something from a client. However, this is possible. If you handle things the right way, however, you can help prevent this type of thing from destroying your business.
Check out a website like https://www.nfp.com/ for more information and assistance.
Share1 November 2017
Growing up in a family of entrepreneurs, I was always interested in how business worked. I spent a lot of time in my family's businesses watching the operations and trying to learn how to ultimately work for myself when I got older. Now that I am an adult, I'm still putting time into learning about entrepreneurship, start-ups, and small business management. I know that there are many people who would love to work for themselves but don't know where to start. I hope this site helps you to work through some of the basics and get started with launching your own business.